Mark Haines: People turning to the internet for all kinds of matches these days, even lawyers are getting in on the action. Time Magazine recently profiled a new website WhoCanISue.com set to launch next month to help people determine if they have a case, and even though that rarely stops them, and to hook them up with an attorney. Are sites like this making people more litigious? Should corporate America be worried? We have a Street Fight. Jeffrey Lichtman, plaintiff attorney at Trolman, Glaser and Lichtman, also the former president of the New York state trial lawyers association and Susan Dwyer, partner with Herrick, Feinstein joins us as well. Susan I’ll start with you. In the notes here, I was struck by this sentence: “Anytime you want to focus people on who can we blame as opposed to what happened that’s bad.” Who can we blame is the name of the game isn’t it though for lawyers?
Ms. Dwyer: It’s the name of the game unfortunately, if the big question is ‘should corporate America be worried?’ I think the answer is ‘all of America should be worried.’ If you have a legal system that is creating claims, finding ways to make a claim so that there has to be a response by a company in litigation, that drives up the cost of goods, it clogs the courthouses and denies access to legitimate claims and keeps the country from being able to compete in a global economy.
Mr Haines: And I’m sure Jeffery you agree.
Mr. Lichtman: Oh definitely. The constant refrain about how we’re supposed to be protecting corporate America from itself always amazes me. Really all we’re talking about here with a website is an opportunity for consumers to get information and possibly access if they’ve been injured i guess if we’re talking about personal injury and that’s germane to me because I represent people who have been seriously hurt in accidents. But the idea that we have something to fear that America should be afraid of its ability to compete in the global economy because someone is giving access…
Ms. Dwyer: The number one cost for corporate America though is tort. Frivolous lawsuits.
Mr. Lichtman: You have statistics to suggest that is true? I haven’t seen anything to suggest that.
Ms. Dwyer: Well a lot of wall street strategists do believe that is true. They say that the cost of the system fighting litigation is some of which is merited, but a lot of which is not, is hampering competitiveness in this country.
Mr. Lichtman: It’s an argument that has been tried so many times, it fails, it’s not accurate, it’s not true. As a matter of fact, they talked about frivolous litigation back when plaintiff lawyers decided it was time for tobacco to own up to the fact that they were promoting a drug that was killing people. And if you’ll all recall back to the New York Times front page when they all stood up and said ‘we swear to tell the truth’ that tobacco isn’t killing people it’s just, can’t buy it. The idea that people can get information and get access to get help, that’s important.
Ms. Dwyer: You have to have to look at this like the gimmick that it is. People have lots of ways for people to get hooked up with lawyers who can represent them, and they should have access to the courts when they have legitimate claims. But when the premise of the website is, and by the way they can’t even get the english usage right, it should be whom can I sue and not who can I sue, you have to watch out that these guys are going to be the watchdogs for corporate america and keep them on the straight and narrow? No, this is about and by the way the advance for this website is that you’re going to answer five to ten questions it’ll take you two to three minutes and while you’re answering the questions, five ads from lawyers who have paid to have their ads flash in front of you are going to come up, and when you’ve hit the last question, boom, you can go to the lawyer that paid the most for that practice area. That’s no way to determine do you have a legitimate claim. What kind of lawyer would ask ten questions and take on a lawsuit. It’s about shaking the trees, and signing up clients.
Erin Burnett: She’s got a fair point Jeffrey.
Mr. Lichtman: Susan, is that a fair point? The idea that an individual can go onto the computer, and have several questions answered and from that link get to a lawyer who is prepared to answer questions and give advice, I think that is pretty amazing in our society. What makes you think that just because someone is sitting back in their house or their apartment who’s had i guess we’re talking about accidents here, who is hurt, is necessarily going to have a claim? The whole concept of frivolous when it comes to these claims is silly. Lawyers, although we do good and we do a lot of good, we’re not in it as philanthropists, and lawyers aren’t taking on cases that are frivolous. The idea, as I sit here in the stock exchange, is to make money.
Mr. Haines: You instantly got Susan and me to twitch when you said that. But that leads me to a point though Susan. Isn’t part of the problem, to broaden out the discussion a little bit, isn’t part of the problem that the courts and the judges are very reluctant to use the tools already at their disposal to quash frivolous suits?
Ms. Dwyer: Very reluctant and if you look at the model of medical malpractice that is where we did something, we did something right. I think you’d have to agree Mr. Lichtman. That you no longer risk take frivolous medical malpractice cases that cost a lot of money for you to pursue and take a lot of your time. We’ve put in place tort reform, med malpractice reform in order to get to the step of bringing on a lawsuit you have to be vetted, it isn’t two to five questions in three minutes, you have to satisfy a panel of experts that you have a viable claim. That’s what we need in this country. If we’re gonna have litigants who can find lawyers this way, we need some way to curb their ability to bring suits that just clog up the courthouse.
Ms. Burnett: Like the McDonalds coffee suit Jeff, the famous McDonalds coffee suit.
Mr. Lichtman: You know every time a lady says to me the McDonalds coffee suit no one understands just how seriously that woman’s private pars were damaged, seriously damaged and everyone wants to say McDonalds coffee…
Ms. Dwyer: But who’s fault was it? The question is who’s fault was it?
Mr. Lichtman: It was McDonalds fault. They were overheating their coffee they paid damages, what was it now Mark you’ll tell me? Less than what they make in coffee in a day. It’s a silly thing to bring up and it’s not fair.
Ms. Dwyer: But she put the coffee between her legs!
Mr. Lichtman: Oh please.
Mr. Haines: Our thanks to Jeff Lichtman and Susan Dwyer Thank you very much for joining us.